Effective Date: June 10th, 2026

3tone Digital LLC (“we,” “us,” or “our”) operates the website at https://3tonedigital.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with us. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected through your use of the Site. The types of information include:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you submit forms (e.g., Contact Us, Newsletter Signup, or event registrations).
• Business Information: Company name, website URL, or other details provided in inquiries or quotes.
• Payment Information: If you make payments for services (e.g., via credit card, PayPal, or other methods), we collect billing details. Note: We do not store full payment card information; this is handled securely by third-party processors.
• Other User-Provided Data: Messages, feedback, or content submitted via forms, emails, or interactions.

Automatically Collected Information

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
• Device Information: Device type, unique identifiers, and location data (approximate, based on IP).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior. This includes:
• Essential cookies for Site functionality.
• Analytics cookies (e.g., Google Analytics) to measure traffic and improve the Site.
• Marketing cookies (e.g. Google Tag Manager for event tracking).
• Log Data: Server logs record access times, errors, and security events.

Information from Third Parties

• Analytics and Tracking: Data from tools like Google Analytics, and Trustindex for reviews.
• Social Media and Integrations: If you interact via social links (e.g., Facebook, X, LinkedIn, YouTube), we may receive profile data.
• Payment Processors: Confirmation data from services like Stripe, PayPal, etc.
• Forms and Email: Data from WPForms and Mailchimp for form submissions and newsletters.

We do not collect sensitive personal information (e.g., racial origin, religious beliefs) unless voluntarily provided and relevant to services.

2. How We Collect Information

• Directly from You: Via forms, emails, phone calls, or consultations.
• Automatically: Through cookies, pixels, and server logs when you browse the Site.
• Third-Party Sources: From analytics providers, social media platforms, and partners (e.g., Google, Hotjar, Mailchimp).

3. How We Use Your Information

We use collected information for the following purposes:

• Provide Services: Respond to inquiries, deliver web design/development/marketing services, process payments, and manage client relationships.
• Communication: Send newsletters, event updates, or marketing materials (with your consent where required).
• Site Improvement: Analyze usage to enhance functionality, content, and user experience.
• Marketing and Advertising: Promote our services, including targeted ads via Google or social media.
• Legal and Security: Comply with laws, prevent fraud, enforce terms, and protect our rights.
• Events and Resources: Register you for events, provide access to resources, or feature testimonials (with permission).

We may use aggregated, anonymized data for research or statistical purposes.

4. Sharing of Information

We share information with:

• Service Providers: Third parties like Google (analytics/tag manager), Mailchimp (email), WPForms (forms), Trustindex (reviews), payment processors (e.g., Stripe), and hosting providers to operate the Site and deliver services.
• Business Partners: For co-marketing or events.
• Legal Requirements: If required by law, subpoena, or to protect rights/safety.
• Business Transfers: In mergers, acquisitions, or asset sales.
• With Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies for essential functions, analytics, and marketing. You can manage preferences via browser settings, but disabling cookies may limit Site functionality.

• Google Analytics/Tag Manager: Tracks visits and behavior (opt-out via Google’s tools).
• Hotjar: Records sessions for UX improvements.
• Other: Pixels from social media for retargeting.

For more, see our Cookie Policy (linked if separate).

6. Data Security

We implement reasonable security measures (e.g., encryption, firewalls) to protect information.

7. Your Rights and Choices

• Access/Update/Delete: Request access, correction, or deletion of your data via info@3tonedigital.com.
• Opt-Out: Unsubscribe from emails/newsletters or marketing via links in communications.
• Cookies: Manage via browser or opt-out tools (e.g., Google Analytics Opt-Out).
• Do Not Track: We do not respond to DNT signals.
• California Residents: Under CCPA/CPRA, rights to know, delete, opt-out of sales (we don’t sell data).
• GDPR (EU Residents): Rights to access, rectification, erasure, restriction, portability, and objection. We process data based on consent, contract, or legitimate interests.

Requests are processed within 30-45 days, subject to verification.

8. Children’s Privacy

The Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children; contact us if you believe we have.

9. International Transfers

Data is processed in the US. By using the Site, you consent to transfers outside your jurisdiction.

10. Retention

We retain data as needed for purposes described (e.g., client relationships) or legal requirements, then securely delete it.

11. Third-Party Links

The Site links to external sites (e.g., social media, partners). We are not responsible for their privacy practices.

12. Contact Us

For questions or requests:
3tone Digital LLC
800 NY-146 Suite 385
Clifton Park, NY 12065
Email: info@3tonedigital.com
Phone: 518-888-6212